Business Communication

Single & Multiple Choice Question-Answer

Question: Which factor mostly affects business decisions
Correct Answer :Information

Question: It is the most important part of any letter
Correct Answer: Body

Question: What is progress report?
Correct Answer: It is a review of progress made on an activity , They may be formal or informal

Question: Business letters can be useful in different ways like
Correct Answer: Legal evidence , Permanent information , Recovering dues

Question: Examples of salutations would be
Correct Answer: Dear sir , Respected Sir

Question: People who do not have theit vision try to tell that your vision is
Correct Answer: Impossible , Not achievable

Question: Contingency planning is
Correct Answer: Setting aside a time to think and come up with a potential problem

Question: The vision should be based on
Correct Answer: Talents and dreams , Hopes and passion

Question: Discussion is defined as
Correct Answer: The interchange of ideas with a goal of finding the best solution to the problem , This is positive and healthy

Question: The activities included in written communication are
Correct Answer: Business Letters , Reports , Notices

Question: Business communication is a
Correct Answer: Non-direct communication

Question: Various kinds of disease caused from stress
Correct Answer: Heartbeat increase , Slow digestion

Question: What are technical reports?
Correct Answer: It differs from others in its subject matter , It is like the memorandum report , It is a highly specialised form of report

Question: Qualities of a good listener
Correct Answer: Welcomes disagreement , Looks for areas of agreement

Question: Objectives of the letter can be known in one glance by reading the
Correct Answer: Subject

Question: Head address is the
Correct Answer: Name , address and tel no of the sender of the letter

Question: Time management is
Correct Answer: Using time judiciously , Using time carefully and prioritising it

Question: This consists of the name and address of the person to whom the letter is being sent.
Correct Answer: Inside address

Question: What should go together ?
Correct Answer: Gesture and speech

Question: The advantages of written communication are
Correct Answer: Accuracy , Can be recorded , Brevity

Question: Business letters can be useful in different ways like
Correct Answer: Legal evidence , Permanent information , Recovering dues

Question: Mechanical barriers are due to
Correct Answer: Disturbances in devices used for communication

Question: What is post script?
Correct Answer: It comes from latin word post scriptum , It means whatever has been written afterwards

Question: It can be created by using templates or macros
Correct Answer: Memorandum

Question: One should look at the present with the eye towards
Correct Answer: Future

Question: A presentation for consideration of something is called
Correct Answer: Proposal

Question: These always boost the morale of the workers
Correct Answer: Discussions , Training , Meeting

Question: Mechanical barriers in communication would include
Correct Answer: Bad telephone connection , Whistling loudspeakers

Question: The middle part of presentation contains
Correct Answer: Main body is broken into points

Question: This makes communication difficult
Correct Answer: One party talks and the other listens , One party gets angry , One party keeps focus on themselves

Question: Communication is the task of imparting
Correct Answer: Information

Question: Ectomorph means
Correct Answer: Thin , Youthful , Tall

Question: When stress becomes strain
Correct Answer: It is continuous

Question: The maximum content on the slide should be limited to
Correct Answer: 25 words

Question: End part of presentation contains
Correct Answer: Summary of the whole

Question: Memo is
Correct Answer: It is an inter office communication , It is a routine type of communication , They are direct written messages

Question: Vision is the ability to see
Correct Answer: Opportunity

Question: Examples for complimentary close would be
Correct Answer: Yours truly , Yours faithfully

Question: The different kinds of formal communications are
Correct Answer: Downward , Upward , Horizontal

Question: A person without vision sees
Correct Answer: what is immediate , what is convenient

Question: The first step for setting goals is
Correct Answer: Identify your vision , Develop statement of purpose , Evaluate plans

Select The Blank

Question : ________ is doing yesterday's work today
Correct Answer : Procrastination

Question: ________ can be referred for further correspondence.
Correct Answer: Business letter

Question: Right thinking creates a foundation for ________
Correct Answer: Success

Question: It is said that Indians are good Planners but bad ________
Correct Answer: Executors

Question: Body of a letter is divided into ________ parts.
Correct Answer: 3

Question: The greater the gesture the louder the ________
Correct Answer: Speech

Question: ________ is the most remembered element in forming an impression of someone. Correct Answer: Handshake

Question: A good company differs from another in terms of ________ quality.
Correct Answer: Service

Question: A ________ communication establishes and builds lasting relationships between people
Correct Answer: Two way

Question: Written communication can be kept as ________ record.
Correct Answer: Legal

Question: A ________ is the core of business communication as it is an action oriented affair.
Correct: Answer Feedback

Question: A slide should only carry ________ information
Correct Answer: Important

Question: ________ conveys crucial message about power, status and concern for the person we meet
Correct Answer: Handshake

Question: The ________ number is essential to make entry in the register.
Correct Answer: Outward

True/False

Question: Relationships have to be mutually beneficial and healthy to both the parties.
Correct Answer: True

Question: The complimentary close of a letter must agree in tone with salutation.
Correct Answer: True

Question: Goals promote enthusiasm in an organisation
Correct Answer: True

Question: Progress reports are formal in nature.
Correct Answer: False

Question: The shortcomings of oral communication has paved the way for use of written communication.
Correct Answer: True

Question: One year of our life is lost searching things
Correct Answer: True

Question: Business Communication is always goal oriented
Correct Answer: True

Question: Printing house journals maintain public relations within the organisation.
Correct Answer: True

Question: To avoid stress stay away from things that are negative
Correct Answer: True

Question: Charts,Film slides,transparencies are types of audio aids
Correct Answer: True

Question: If a person tries to keep all his options open while pursuing his vision he will not make progress.
Correct Answer: True

Question: Short term goals helps you to reach the intermediate goals
Correct Answer: True

Question: If you desire to build relationships, care for people whom you come in contact with
Correct Answer: True